Service Guide
Global Customer Service Center

CPS global customer service center initiates its official debut on 1st September, 2010 to provide 7X24h service and support for customers, including relative business consultation, technical support, project cooperation, spare parts supply, complaints and suggestions, etc. Customers from anywhere in the world are available to contact our customer service center which is located in Shanghai through the after-sales service hotline, fax or e-mail.

Comprehensive support and timely response

The Customer Service Center provides service hotline and network message 24 hours a day, seven days a week, with both local and global coverage. The customers can contact us at any time anywhere. We have professional and experienced technical personnel to respond on a timely basis. They will record and answer your questions and meet all your needs. The service personnel are available 24 hours a day. We can send them to solve the problems in the field.

Contact Us
Our customer service team will provide you with the following answers by contacting us:Production installation, on-grid test and operation;Operation analysis and troubleshooting.
TEL:+86-21-37791222-6300
FAX:+86-21-37791222-6016
E-Mail:service.cps@chint.com
Service Network
Global Service Network

Tel: +86 21 3779 1222-866300 

Email: service.cps.cn@chint.com 

Add: 3255 Sixian Rd, Songjiang District, Shanghai 201614,China

India

Tel: +91 9650538050 

Email:Praveen.Singh@chint.com 

Add:ROOM 804, 805A & 805B, 8TH FLOOR, PLATINUM TOWER, SECTOR 47, SOHANA ROAD, GURGAON, HARYANA 122018

Egypt

Tel: +20 122 22800 96 

Email:services.cps.mena@chint.com 

Add:53 Al Thawra Street - Heliopolis

European Region

Tel: +420 608 406 558 

Email:peter.hajek@chint.com 

Add:Sekerkovy Loučky 47, Turnov 511 01, Czech Republic

South America

Email:service.br@chint.com

North America

Tel: +1 855-584-7168 

Email:americasales@chintpower.com 

Add:1110 East Collins Blvd, Suite 104, Richardson, TX. 75081

North America Service Center

Tel: +1 855-584-7168 

Add:1110 East Collins Blvd, Suite 104, Richardson, TX. 75081

Malaysia

Add:C-38-06 Residensi Nusantara Petaling 2,No 2, Lengkok Sentosa, Taman Seri Sentosa,58000 Kuala Lumpur.

Tel:+6018-8700773

Email:yjling@chint.com


Product Datasheet
  1 2 3  goto page Total 14
Online Service
Please fill in the fields below to send us your RMA request. (Required*)
*Project:
*Failure date:
*Contacts:
*When does the failure occurs?
  • Morning
  • Day
  • Evening
*Telephone:
*Fault Code:
*Email:
*Failure description:
*Vendor:
Upload attachment:
*Product model:
*How often the failure occurs?
*Serial number:
*Is the failure seen before?
  • Yes
  • No
*Installation date:
Comments:
Send to Email
If you would like to view all of our range of products, please send an email requesting a catalogue and also please let us know your company details.
Email:Sales sales.cps@chint.com
安装和调试